Telecom hosting service
delivering great customer experience is about simplifying and streamlining your business process to reduce customer effort throughout call. To deliver a personalized experience you need to be able to understand the reason for customer’s call, access relevant profile and business information, and apply rules to further customize that experience.
In computer technology IVR (Interactive Voice Response)
is a computer phone system and software that allow a person, typically a telephone caller, to select an option from a voice menu with a computer system. Generally an IVR system
play a pre recorded voice prompt to which the individual press the number on a telephone keypad to select the option or speak simple answer yes or no or numbers In response to the voice prompts.
Our Associated Service Name List:
Interactive voice response
Voice Response System
Telecom hosting service focus on its customer‘s satisfaction at most affordable rates. We ensure all calls are 100% recorded in our web based call log panel in real time. Our IVR service is a web based panel with detail call log panel. Your entire call conversation along with any voice mails are automatically recorded into our cloud based IVR system. And you can listen the record any time. We provide complete turnkey IVR development service and interactive voice response program development.