Terms of Service
Acceptance of Terms
By accessing or using the www.telecomhostingservices.com website and its associated services, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy. If you do not agree to these terms, you should not use the website or services.
Description of Services
www.telecomhostingservices.com provides users with interactive voice response (IVR) and auto attendant services to automate call routing, customer support, and other communication tasks. These services may include features such as call forwarding, voicemail, automated responses, and more.
User Responsibilities
- You agree to use the IVR and auto attendant system for lawful purposes only and in accordance with these Terms of Service.
- You are responsible for ensuring that all information you provide (e.g., company details, call routing numbers, voicemail greetings) is accurate and up to date.
- You agree not to misuse the IVR or auto attendant system for spam, harassment, or any other unlawful activities.
- You shall not use the system to transmit malicious software, viruses, or other harmful code.
Service Access and Availability
- Access to the IVR and auto attendant system is provided on a subscription or usage basis, as outlined in the service agreement.
- We make reasonable efforts to ensure service availability but do not guarantee 100% uptime due to factors beyond our control, such as technical issues, outages, or maintenance.
Privacy and Data Collection
By using our services, you consent to the collection and use of your data as described in our Privacy Policy. We may collect information regarding call details, usage statistics, and other data necessary for the operation and improvement of the service.
Fees and Payment
- Fees for using the IVR and auto attendant services may be billed on a subscription or pay-per-use basis, depending on the service plan you choose.
- All payments must be made promptly, and failure to pay may result in suspension or termination of service.
- We reserve the right to modify pricing or introduce new fees with prior notice to users.
Restrictions on Use
- You agree not to use the IVR and auto attendant services for any illegal or fraudulent activities.
- You will not attempt to reverse engineer, decompile, or disrupt the functioning of the service.
- You will not use the service to store or transmit inappropriate, offensive, or harmful content.
Support and Maintenance
- Support for the IVR and auto attendant system will be provided as per your service plan.
- Scheduled maintenance may occur from time to time, and we will provide notice where possible. However, we are not responsible for any service interruptions resulting from unscheduled maintenance or technical issues.
Termination of Service
We reserve the right to suspend or terminate your access to the IVR and auto attendant services if you breach these Terms of Service or engage in activities that disrupt the service.
- You may terminate your use of the service at any time, subject to any applicable cancellation fees or notice requirements.
Limitations of Liability
- The IVR and auto attendant services are provided “as is” and we do not guarantee that they will be error-free or uninterrupted.
- We are not liable for any damages, including indirect, incidental, or consequential damages, arising from your use or inability to use the service, including any loss of data or business disruptions.
Modifications to Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these terms periodically for any changes.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Georgia State. Any disputes arising from these terms shall be resolved in the courts of Georgia state.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:support@telecomhostingservices.com.